Email: norma@whitecoatcaptioning.com

SUMMARY

Innovative and accomplished international captioner and captioning firm owner with demonstrated ability to deliver consistently excellent results. Pioneer in creating a specialized niche captioning firm focused on medical and technical education and conferences. Builds, leads, and retains high-­performance teams by hiring, developing, and motivating the most highly skilled professionals in the field. Focused on outstanding customer service and building strong relationships with events organizers and academic professionals.

SELECTED CAREER ACCOMPLISHMENTS

President and CEO, White Coat Captioning UK Ltd.
2017-Current
Expanded operations to the UK to better serve UK and European clients. Registered in England and Wales.

President and CEO, White Coat Captioning
2014-Current
Recognized need for creating a company that focuses on captioning in jargon-­heavy fields. Launched specialized medical and technical captioning firm in response to that need.

Owner Operator, Norma Miller CART
2007-2014
Certified CART Provider and Captioner. Built and expanded business from local and onsite to include remote and international.

Court Reporter and CART Provider/Captioner, Norma Miller CART
1995-2006
Freelance court reporter, including Federal Grand Jury, and CART provider/captioner.

Live Subtitler, British Broadcasting Corporation
1993-1994
Recruited from court reporting career and retrained to become a live subtitler, Department of News and Current Affairs.

EDUCATION, TRAINING, CERTIFICATIONS

• Champlain College, A.S. Court Reporting, Cum Laude
• National Captioning Institute, Intensive Training in Television Captioning
• Certified Realtime Reporter (CRR)
• Certified Broadcast Captioner (CBC)
• Certified CART Provider (CCP)
• Registered Professional Reporter (RPR)
• Certified Realtime Captioner (CRC)

RELEVANT EXPERIENCE

Listed below is a representative sampling of the wide range of events and courses I have covered.

EVENTS ON THE LARGE SCREEN:

• Commencement
• Orientation
• New President Inauguration
  (St. Michael’s College)
• Convocation
• Meetings, Forums & Debates
• Seminars and Scientific Conferences
• Graphic Design Seminar
• Engineering and Mathematics Conference
• Theater and Comedy Events
• Visiting Authors, Lecturers, Speakers, Performers, including:
  
  • Dan Savage
  • Donna Brazile
  • President Barack Obama
  • Elie Wiesel
  • Harry Belafonte
  • Jon Stewart (Comedy)
  • Ben Stein (Comedy)
  • Soledad O’Brien
  • Nicholas Kristof
  • Michael Pollan
  • Jonathan Marks
  • Sue Johanson (Sex Education)
  • I Heart Female Orgasm (Sex Education)
  • Stan Pearson (Diversity Training)
  • Bo Burnham (Comedy)
  • Cornel West
  • Gail Collins
  • Sweet Honey In The Rock (Musical)
  • Maura J. Cullen (Diversity Training)
  • Paul Roberts
  • Kristen Schaal (Comedy)
  • Tracy Kidder
  • Jean Kilbourne
  • Martin Luther King III
  • Billie Jean King
  • Seth Meyers
  • Wynton Marsalis

CLASSROOM CART:

• 1st, 2nd, 3rd and 4th Year Medical School
• Medical Student Pathology
• Fellowship Conferences (1 year)
• Numerous undergraduate and graduate classes, including:
• Introductory, and Organic Chemistry
• Molecular and Cell Biology
• Psychology I
• Abnormal Psychology
• The Bible as Literature
• Film Noir and Related Literature
• Medical Ethics Seminar
• Sports Nutrition
• Canadian Postmodern Literature
• The Canterbury Tales
• Graduate Cell Biology Seminars
  (2 years)
• Theory of Literature
• Harlem Renaissance